Privacy Policy
Last updated: March 21, 2025
This Privacy Policy describes how Momentum Society ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on momentum-society.co (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you over the past 12 months from various sources, as described below. The type of information we collect depends on how you interact with us.
In addition to the specific uses described below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms, and protect or defend our Services, rights, and users.
Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and Services. When we use the term "personal information", we mean information that identifies, relates to, describes, or could reasonably be linked to you. Below are the categories and specific types of personal information we collect.
Information You Provide Directly
Information you provide through the Services may include:
- Contact details: Name, address, phone number, and email address.
- Order information: Billing and shipping address, payment confirmation, email, and phone number.
- Account details: Username, password, security questions, and other account security details.
- Customer service information: Any information you choose to share with us in communications, such as messages sent through the Services.
Some features of the Services may require you to provide certain information. If you choose not to provide this information, you may not be able to use or access those features.
Information We Collect Automatically
We may automatically collect certain usage information ("Usage Data") about your interaction with the Services using cookies, pixels, and similar technologies. Usage Data may include how you access and use the Site and your account, device information, browser type, network connection data, IP address, and other technical interaction data.
Information We Receive from Third Parties
We may also receive information from third parties, including:
- Vendors and service providers, such as Shopify, who support our Site and Services.
- Payment processors, who collect payment information (e.g. credit/debit card details, billing address) to complete your transactions.
- Tracking partners, who collect data when you visit the Site, open our emails, or interact with our ads via technologies like pixels, SDKs, third-party libraries, and cookies.
We treat information received from third parties in accordance with this Privacy Policy. See also “Third-Party Websites and Links” below.
How We Use Your Personal Information
Providing Products and Services
We use your information to fulfill our contract with you, including processing payments, managing your account, processing orders, handling returns/exchanges, and arranging shipping. We may also allow Shopify to match your account with its services for an improved experience, per its own Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending promotional emails, texts, or direct mail, and displaying ads. If you're in the EEA, this is based on our legitimate interest in promoting our products under Article 6(1)(f) of the GDPR.
Security and Fraud Prevention
We use your information to detect, investigate, and act on fraud or malicious activity. If you create an account, you are responsible for keeping your login credentials secure. Contact us immediately if you believe your account has been compromised. This processing is based on our legitimate interest in maintaining secure Services under GDPR Article 6(1)(f).
Customer Support and Service Improvement
We use your personal information to provide customer support and to improve our Services, in line with our legitimate interest to remain responsive and efficient, per Article 6(1)(f) of the GDPR.
Cookies
Like many websites, we use cookies on our Site. For details on Shopify’s use of cookies, visit: https://www.shopify.com/legal/cookies.
Cookies help us operate and enhance the Site, remember user preferences, perform analytics, and improve your experience. Third parties may also use cookies for tailored ads and content.
You can manage cookie settings in your browser. Disabling cookies may affect functionality. Our Site does not currently respond to “Do Not Track” signals. Learn more at www.allaboutdnt.com.
How We Disclose Personal Information
We may share your personal information with third parties for contractual or legitimate reasons, including:
- Vendors and service providers (IT, payment processing, order fulfillment, analytics, customer service, etc.)
- Marketing and business partners for promotional purposes
- Third-party platforms (e.g. social media widgets) with your consent
- Affiliates or corporate group members
- In legal matters, to comply with laws, respond to legal requests, enforce terms, or protect rights and safety
Categories of personal information disclosed over the past 12 months:
Category | Recipients |
---|---|
Identifiers, contact/order/account info | Vendors, partners |
Commercial information (purchases, order data, support data) | Vendors, partners |
Internet activity (usage data) | Analytics providers |
Geolocation (from IP address) | Vendors, partners |
We do not use or disclose sensitive personal information without your consent or for inferring characteristics about you.
Third-Party Websites and Links
Our Site may link to third-party websites or platforms. We are not responsible for the privacy or accuracy of content on those sites. Review their privacy policies before sharing any data. Content shared on public or third-party platforms may be visible to others and not limited by this Policy.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to have it removed.
As of the effective date of this Privacy Policy, we do not knowingly "sell" or "share" personal information of individuals under the age of 16, as defined by applicable law.
Data Security and Retention
No security measure is perfect, and we cannot guarantee absolute security. Do not send sensitive data via unsecured channels.
We retain your personal data as long as necessary for account maintenance, service provision, legal obligations, dispute resolution, or contract enforcement.
Your Rights
Depending on your location, you may have rights such as:
- Access – Request what data we hold about you
- Deletion – Ask us to delete your data
- Correction – Fix inaccuracies in your data
- Portability – Receive and/or transfer your data
- Restriction – Ask us to limit how we use your data
- Withdraw Consent – Withdraw consent where applicable
- Appeal – Challenge our decision if we deny a request
- Communication Preferences – Unsubscribe from promotional emails
To exercise your rights, use the contact details below. We may verify your identity (e.g., by email or account info) before processing your request. Authorized agents may also submit requests with proof of permission.
We will not discriminate against you for exercising any rights under applicable data privacy laws.
Complaints
If you have concerns about how we handle your data, please contact us using the information below. If you're not satisfied with our response, you may be entitled to appeal or file a complaint with your local data protection authority (e.g., for EEA residents, refer to your local supervisory authority).
International Users
We may store or process your data outside your country of residence, including in countries where data protection laws differ. We rely on legal mechanisms such as EU Standard Contractual Clauses or UK equivalents for cross-border transfers, unless the destination country ensures an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you want to exercise your rights, please contact us at:
📧 Email: info@momentum-society.co
Unless otherwise stated, we are the data controller of your personal information under applicable data protection laws.