Last updated: March 21, 2024

At Momentum Society, we know you’re excited to receive your order — and we’re committed to getting it to you quickly and reliably. Below you’ll find everything you need to know about how we process, ship, and track your order.

Order Process & Tracking

Once you’ve placed your order, here’s what to expect:

1. Order Confirmation
   You’ll receive a confirmation email as soon as your order is placed. Didn’t receive it? Please check your spam folder, or contact us at info@momentum-society.co

2. Shipping Notification
   When your order is shipped from our warehouse, you’ll receive another email with a tracking link to follow your package.

3. Out for Delivery
   You’ll be notified when your order is on its way to your address.

4. Delivered
   A final email will confirm that your order has been delivered.
   
   

Processing & Delivery Times

We aim to prepare and ship all orders within 24 to 48 hours (excluding weekends and public holidays). If you haven’t received a shipping confirmation within 48 hours, contact us at info@momentum-society.co.

Estimated Shipping Times

Note: These timeframes apply after your order has shipped and do not include the initial processing time.

For international delivery, feel free to email us.

Shipping Costs

We offer both Standard and Secure shipping options. Secure shipping includes extra insurance that will cover damaged, stolen or lost product.

Shipping Fees

 

Delays or Issues

If your order is delayed or you experience any problems, please reach out to us at:

info@momentum-society.co

Or use the Contact page linked in our website footer.

If you do not receive a response within 72 hours, please check your spam folder and ensure that you used the correct email address to contact us.