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5 – Products
5.1 Product Information
The information provided on various digital media (such as the website, newsletters, digital brochures, product sheets, user manuals, and promotional documents) is as accurate as possible but is given for guidance only and may be modified at any time without prior notice.
Photographs illustrating the products on the Site are not contractually binding. Therefore, Momentum Society cannot be held liable for any errors or alterations introduced during image processing.
5.2 Product Availability
Products are offered on the Site while stocks last.
In the event that a product ordered by the Buyer is unavailable, Momentum Society will inform the Buyer as soon as possible and indicate the estimated restocking date.
The Buyer will then have the option to cancel the order for the unavailable product and request a refund of the amount paid for it. This refund will be processed no later than thirty (30) days after the cancellation.
The cancellation and refund will only apply to the unavailable product; the remainder of the order will remain valid and binding.
6 – Pricing and Billing
Prices displayed on the Site are expressed in dollars for the U.S
Prices displayed on the Site are expressed in euros for the France & Spain and include VAT applicable at the time of the order, unless otherwise stated.
Shipping costs are not included and are charged in addition to the product price, as indicated to the Buyer before confirming the order.
Prices may be updated at any time by Momentum Society. The price applicable to the Buyer is the one shown at the time the order is placed.
For orders placed outside the European Union, including Switzerland, prices are shown without VAT (excluding taxes).
Additional charges (e.g., gift wrapping) will also be clearly indicated at checkout and included in the final order summary and invoice.
For orders over $50 / 50€, standard shipping is offered for the U.S, France (including Corsica) and Spain.
Once the order is validated, the Buyer will receive an invoice via email using the address provided at account creation or during checkout.
The Buyer is responsible for paying the stated product price, shipping fees, and, where applicable, customs duties, VAT, or other import taxes required for delivery in the destination country.
7 – Payment Methods
By placing an order, the Buyer agrees to pay in full.
Payment must be completed at the time the order is placed.
Unless otherwise agreed, payment must be made online via credit/debit card through a secure system using Shopify Payments (with all associated methods, like Shop), ensuring the information transmitted is encrypted and secure.
The Buyer’s card will be charged upon confirmation of the order, even if the order is shipped in parts.
Orders cannot be offset by any credit or refund due to the Buyer from Momentum Society.
8 – Delivery
8.1 Delivery Terms
Delivery is defined as the transfer of physical possession or control of the product to the Buyer.
The risk of loss or damage transfers to the Buyer when the goods are handed over to the carrier. However, Momentum Society insures goods during transit from the supplier’s warehouse to the delivery location.
Products are shipped to the delivery address provided by the Buyer. It is the Buyer’s responsibility to ensure that this address is accurate.
Any parcels returned due to an incorrect or incomplete address, or unclaimed orders, will be reshipped at the Buyer’s expense. Reshipping fees will be communicated and may differ from the initial discounted rates.
Shipping costs are borne by the Buyer and are displayed at checkout.
Unless stated otherwise or in the event of force majeure, orders are shipped within 1 to 2 business days after confirmation.
For pre-orders, the estimated shipping date is shown on the product page, and such products are clearly labeled as “pre-order.”
If a product is out of stock, Momentum Society will notify the Buyer and provide an estimated shipping timeframe.
In case of exceptional circumstances preventing delivery on time, the Buyer will be informed and a new delivery date will be proposed.
If delivery is not made within 30 days of the order date (or a longer agreed timeframe), the Buyer may cancel the sale contract and receive a full refund within 14 days, as per applicable consumer laws.
Upon receipt of the order, the Buyer must inspect the product and report any visible issues (e.g. quantity, damage, non-conformity) by noting precise handwritten remarks on the delivery form and by emailing info@momentum-society.co within 72 hours, with photos and the order number.
If no claim is made within this timeframe, the delivery is deemed accepted and compliant.
The Buyer must retain the packaging and delivery slip. In the event of an error, the product can be returned according to the conditions stated below.
8.2 Delivery Times
Delivery times are calculated in business days from the order confirmation date, provided the delivery address is valid.
- Usps Standard Shipping (incl. Tracking): 3 to 5 business days
- Usps Secure Shipping (Damaged, stolen or lost Insurance): 3 to 5 business days
- Colissimo Standard (incl. Tracking): 4 to 6 business days
- Assurance Colissimo (incl. Perte / Vol / Casse): 4 to 6 business days
- Correos Standard (incl. Tracking): 4 to 6 business days
- Correos Seguro (Incl. Pérdida / Robo / Rotura): 4 to 6 business days
For deliveries outside the previous destinations, customs duties may apply. These fees are set by local authorities and are the responsibility of the Buyer. Momentum Society will not cover these costs or be liable for delivery delays due to unpaid import taxes.
No refund or compensation will be issued for deliveries withheld due to non-payment of customs duties.
For more informations, feel free to contact us at : info@momentum-society.co
9 – Transfer of Ownership
Ownership of the product is transferred to the Buyer only once full payment has been received.
In the event of non-payment or delayed payment, Momentum Society reserves the right to reclaim the delivered product.
The Buyer agrees to return the unpaid product at their own expense, upon first request from Momentum Society.
10 – Warranties
10.1 Commercial Warranty
They are covered by a one (1) year commercial warranty from the date the Buyer receives the goods.
10.2 Warranty Against Hidden Defects
In addition to the commercial warranty, Momentum Society guarantees the Buyer against hidden defects resulting from a design flaw in the product, excluding negligence or misuse by the Buyer.
The Buyer must bring any action under this warranty within one (1) years of discovering the defect.
They may choose between canceling the sale or receiving a partial refund.
For French Customers :
French Civil Code, Article 1641:
“The seller is liable for hidden defects in the item sold that render it unfit for its intended use, or that so impair that use that the buyer would not have purchased it, or would have paid a lower price, had they been aware of the defects.”
Article 1644:
“The buyer has the option of returning the item and receiving a refund, or keeping the item and receiving a partial refund, as determined by experts.”
Article 1648 (first paragraph):
“Action resulting from redhibitory defects must be brought by the buyer within two years from the discovery of the defect.”
10.3 Legal Warranty of Conformity
Momentum Society is also liable for product conformity, allowing the Buyer to make a claim under the legal warranty of conformity, in accordance with Articles L.217-4 et seq. of the French Consumer Code.
The Buyer has one (1) years from the date of delivery to make a claim. Claims must be made in writing by registered mail with acknowledgment of receipt.
The Buyer may request either a repair or replacement, subject to the cost conditions outlined in Article L.217-9.
Furthermore, Article L.217-7 of the Consumer Code presumes that defects occurring within 24 months of delivery existed at the time of delivery.
Relevant articles include:
Article L.217-4:
“The seller delivers goods in conformity with the contract and is liable for any non-conformity existing at the time of delivery.”
Article L.217-5:
A product is considered conforming if:
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It is fit for the usual intended purpose, and, if applicable:
- Matches the seller’s description;
- Possesses the qualities promised by the seller in advertising or labeling;
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Or if it corresponds to any specific usage agreed upon by both parties.
Article L.217-12:
“Claims for lack of conformity expire two years after delivery of the goods.”
Article L.217-16:
If the buyer submits a warranty claim during the commercial warranty period, any period during which the product is unusable for repair extends the warranty accordingly.
11 – Product Safety Defects
If a product causes harm due to a safety defect, the Buyer must seek recourse from the manufacturer, identified by the product’s packaging or labeling.
12 – Suspension and Termination
If the Buyer fails to meet any contractual obligations (especially full or timely payment), Momentum Society may suspend the shipment or execution of the order without prior notice or liability, and without prejudice to other rights.
If the Buyer fails to remedy the breach within seven (7) calendar days after receiving a formal notice (by registered letter), Momentum Society may terminate the contract without compensation, and seek return of the products.
In such cases, all outstanding payments become immediately due, and the Buyer must return unpaid goods immediately. The fact that Momentum Society does not act on a breach immediately does not mean it waives its right to do so in the future.