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Couleur
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Couleur Black
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FAQs

Still have questions? Our team is here to help — reach out anytime via our contact page.
How long does shipping take? Plus

As soon as we receive your order, we do our best to pack and ship it within 24 to 48 hours(excluding weekends and public holidays).

Once your order is shipped, delivery takes 3 to 6 working days, depending on your location and the shipping method selected at checkout.

Please note that certain U.S. destinations — including Alaska, American Samoa, Micronesia, Guam, Hawaii, Palau, and Pacific Armed Forces — are subject to a different shipping rate due to their remote location. Delivery usually takes between 6 to 9 business days.

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RETURNS

You may request an exchange, store credit, or a refund for the purchased item(s) within thirty (30) days of delivery.

What’s the process for returning a product? Plus

You may request an exchange, store credit, or a refund for the purchased item(s) within thirty (30) days of delivery.

Once we’ve received and inspected your return, your refund, credit, or exchange will be processed within 14 days.

To initiate a return, please contact us

Track my order Plus

You’ll receive a tracking link by email as soon as your order is shipped.